Welcome to DZ Travels. These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Modification of Terms
DZ Travels reserves the right to modify these Terms at any time without prior notice. The updated version of the Terms will be posted on our website, and your continued use of our services will constitute your acceptance of the revised Terms.
3. Description of Services
DZ Travels specializes in visa processing and travel consultancy services, including assistance with Schengen visas for Europe, as well as visa services for the USA, Canada, the UK, and popular destinations in Asia. While we strive to provide accurate and up-to-date information, our services are provided on an “as is” basis.
4. Booking, Payment, and Service Delivery
- Booking: When you request our services, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any booking at our discretion.
- Payment: Payment for our services must be made in full at the time of booking unless otherwise agreed upon. All fees are non-refundable unless stated otherwise in our Cancellation Policy.
- Service Delivery: We commit to processing your application and offering support according to the information provided. However, the outcome of visa applications depends on the relevant authorities, and we do not guarantee approval.
5. Cancellation and Refund Policy
Cancellation requests must be submitted in writing. Refunds, if applicable, will be processed in accordance with our specific service terms and conditions. Please refer to our separate Cancellation Policy for detailed information.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of DZ Travels or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, modify, or distribute any content from our website without our prior written consent.
7. User Responsibilities
You agree to use our website and services for lawful purposes only. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You agree not to misuse our website or engage in any activity that could harm the functionality or security of our services.
8. Third-Party Links and Content
Our website may contain links to third-party websites or resources. These links are provided for your convenience and do not signify our endorsement of the content on those websites. DZ Travels is not responsible for the availability or accuracy of such external sites, and your use of them is at your own risk.
9. Disclaimer and Limitation of Liability
- Disclaimer: Our services and website are provided on an “as is” and “as available” basis. DZ Travels makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the information provided.
- Limitation of Liability: In no event shall DZ Travels, its directors, employees, or agents be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services or website. Our total liability to you for any claim shall not exceed the amount paid by you for the service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless DZ Travels and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of our website and services, or your violation of these Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
DZ Travels
Canary Wharf, London, United Kingdom
Email: info.dztravels@gmail.com